Last updated: June 2025. This Privacy Policy explains how winzir collects, uses, stores, and protects the personal information of players in the Philippines. By using our platform, you agree to the practices described here.
When you register and use the winzir platform, we collect certain personal information that is necessary to operate your account and provide our services to players in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address as provided during registration. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or SSS card, to confirm your eligibility and comply with regulatory requirements. Additionally, we automatically collect technical data such as your IP address, device type, browser version, and session activity to maintain platform security and improve your experience.
The personal data we collect is used exclusively to operate, maintain, and improve the winzir platform for players across the Philippines. Your account information is used to verify your identity, process transactions, and communicate important updates about your account or our services. We use your contact details to send transactional notifications such as deposit confirmations, withdrawal updates, and security alerts — we do not send unsolicited promotional messages without your consent. Technical and behavioural data helps us detect suspicious activity, prevent fraud, and ensure that the platform remains fair and secure for all users. We may also use aggregated, anonymised data for internal analytics and platform development purposes, but this data cannot be used to identify any individual player.
winzir does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers — all of whom are contractually required to handle your data securely and only for the purposes we specify. In cases where we are legally required to do so, we may disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts of competent jurisdiction. Any third-party partners we work with are carefully vetted and must comply with data protection standards consistent with applicable Philippine law. We will always inform you of any material changes to how your data is shared, to the extent permitted by law.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable regulations in the Philippines. Transaction records and identity verification documents may be kept for a minimum of five years following account closure to comply with anti-money laundering and financial reporting obligations. Once the retention period has expired and there is no legal basis for continued storage, your data will be securely deleted or anonymised. You may request early deletion of certain data by contacting our support team, though we may be unable to fulfil requests where retention is required by law. We review our data retention practices regularly to ensure they remain proportionate and compliant.
The winzir platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and keep your session secure. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in or place bets. We also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise page performance. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies will not affect your access to core platform features. We do not use third-party advertising cookies or share cookie data with external ad networks.
As a player based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request corrections to any inaccurate or incomplete data associated with your account, and we will process such requests promptly. If you wish to close your account and request deletion of your personal data, you can do so by contacting our support team at the email address shown in the footer of this page. You have the right to withdraw consent for any data processing that is based solely on your consent, without affecting the lawfulness of processing carried out before withdrawal. If you believe your data rights have not been respected, you may raise a complaint with the relevant data protection authority in the Philippines.
We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the winzir platform is encrypted using secure protocols, and sensitive information such as payment details is handled in accordance with applicable security standards. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by Philippine law.
winzir reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable legal requirements in the Philippines. When we make material changes, we will notify registered players via the email address associated with their account or through a prominent notice on the platform. The updated policy will take effect from the date it is published, and your continued use of the platform after that date constitutes acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data. If you have any questions about this Privacy Policy or how your data is handled, please contact us at the support email address listed in the footer below.
If you have questions about how winzir handles your personal information, visit our FAQ page for quick answers, or review our Terms and Conditions and Responsible Gaming pages for related policies. Ready to get started on the platform?